Home Help & Support Frequently Asked Questions

Please select one of the categories below:

Membership

All things related to ClubAssets.com memberships.

• What types of Memberships do you have?

  We have three levels of membership, depending upon the needs of the organisation and the type of user.

  These are:

  • Group Manager members
  • Standard members
    
  • Basic members (free with limited functionality)
    

  
  Read more...

Join

Items related to joining CLubAssets.com

AboutUs

About ClubAssets.com / CYNF Pty. Ltd.

User HQ Login

 
User HQ Login is where you login to manage and share assets via the User HQ Web Application.  It requires the entry of your email address and password for authentication and then brings up a popup page of the Usr HQ application. 

Note:  This login should not be confused with the login for Clients and Administrators called Client Login where clients and administrators can manage groups of users and log Support Tickets.

The FAQs for User HQ Login are:

• Check Your Email Address
  Check your e-mail address to ensure you are typing it correctly. Remeber this is the email address you signed up with.

  Note: If you have not signed up <click here> to join.

• Check Your Password

  Our passwords are case sensitive often the caps lock key is pressed down.

  If you have forgotten your password <Click here>.

   

• Forgotten Password

  
  If you have forgotten your password then you can get another by .

  This link will take you to our forgotten password email, where you can enter your email address and be sent a new password.

  We strongly recommend you change this password upon receipt to ensure your privacy.

   

   

• Popup Blockers

  Our site makes use of new windows that are often classified as pop-ups. If you have a pop-up blocker* then please ensure you allow pop-ups on our site.

  In return we promise to not pop-up annoying ads.

  * The Google Bar, Alexa Bar and other toolbars have this functionality in-built and in many cases it is pre-configured to block all pop-ups.

  Click here for Instructions to allow Popups for UserHQ